Reliability at checkout
Quick confirmations and clear staff/customer feedback.
Industry Playbook
Merchants
Accept Bitcoin in‑store and online with Lightning POS, web checkout, verifiable receipts, clear refunds, and finance‑ready exports — no chargebacks.
In‑store & online
No chargebacks
Accounting exports
Common challenges
Staff workflows
Tips, notes, refunds, and roles must be simple and auditable.
Finance & reporting
Daily totals, store breakdowns, and exportable records for reconciliation.
Recommended solutions
Lightning POS
Deploy BitPOS for fast in‑person checkout with tips, receipts, and refunds.
Web checkout
Add Bitcoin to your site via Business & Commerce patterns and invoice webhooks.
Observability
Use Bitcoin Flux to test webhooks, monitor payments, and alert on failures.
Hosting & nodes
Run your own node or start managed with Hosting & Infrastructure.
Training
Staff runbooks and cashier training via Education & Training.
Receipts & refunds
Policies and auditability defined in Business & Commerce.
Starter packages
Pilot kit
1 store + e‑commerce test, staff training, receipt template, refunds SOP, daily totals export.
Rollout kit
Multi‑store setup, roles, printers, webhooks, and dashboards with KPIs.
Compliance pack
Documentation for auditors: order states, receipt proofs, retention policy.
Outcomes & metrics
Time to confirmation at checkout.
Payment success rate and refund turnaround time.
Daily totals by store and staff reconciliation time.
Number of locations live and trained staff.
Chargebacks eliminated (vs cards).
FAQ
What if internet is spotty?
Live confirmations need connectivity. We provide degraded modes and guidance.
How do tips work?
Optional tip lines; reflected on receipts and exports.
Can we keep self‑custody?
Yes — run your own node or start managed and migrate later.
Do you support refunds?
Yes — operator‑approved refunds with audit logs and customer messaging.
Will this affect accounting?
We provide exports and GL mapping to fit your finance workflow.
How long to pilot?
Most pilots fit into weeks; chain‑wide rollout follows your cadence.
Ready to accept Bitcoin at checkout?
We’ll assess your stores and site, then map a fast pilot.